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Ihara U.S., Inc. - Warranty Information
Warranty Information

Eighteen Month Limited Warranty

Ihara US LLC warrants each instrument to be free of defects in material and workmanship for a period of eighteen months, commencing from the date of purchase. Under this warranty, Ihara will repair or replace the instrument at no charge, if Ihara determines that the cause is due to defects in material or workmanship. This warranty does not apply to the lamp or the batteries.

Ihara is not responsible for incidental or consequential damages including, without limitation, loss of business profits, business interruption, lost data or any other pecuniary loss. The warranty does not apply to shipping damage or other damage caused by improper use or abuse. Interpretations of this warranty will be under the laws of the State of California.

In the event that an instrument becomes inoperable, the user should not in any circumstances attempt to service the unit. Unauthorized attempts to service the unit render the warranty null and void.

To obtain warranty service, the purchaser must present or send the defective unit to the Ihara authorized service center together with proof of the date of purchase. The owner is responsible for shipping and insurance costs.

For further information about Ihara's limited warranty, please call Customer Service at +1 (661) 257-5772.

You may write us at the address below:

Ihara US LLC
2650 E. 26th Street, #B
Vernon, California 90058
Customer Support Phone: +1 (661) 257-5772
Fax: 661.257.5880

Loaner Program

In the event that your instrument needs servicing during the warranty period, Ihara will substitute the same product or the later version during the servicing period at no cost to the purchaser. The exchange unit will be shipped via UPS Ground unless otherwise specified by the customer*.

*Next Day or 2nd Day Air is available. Costs of shipping, postage and insurance are the responsibility of the purchaser.
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